Steve has consistently demonstrated exceptional skills and a deep commitment to optimizing our operational efficiency and project outcomes.

Steve has been instrumental in analyzing various business processes to identify opportunities for automation, leading to significant improvements in departmental and corporate performance. His ability to prepare and facilitate action plans to address audit results has ensured that our compliance and operational standards remain exemplary.

One of Steve's standout contributions has been his expertise in creating and managing requirements for process optimization. He has adeptly facilitated collaborative sessions to determine the most suitable applications for our evolving needs, ensuring seamless transitions and sustained productivity.

Steve's organizational skills are further exemplified by his creation of a comprehensive documentation library for both physical and automated processes. This includes the development of SIPOC diagrams for each departmental process, providing clarity and structure for new and existing procedures.

His focus on Knowledge Management has been particularly valuable for our global team. Steve has established a robust cycle for accumulating, storing, and sharing knowledge, ensuring that our team remains informed and capable of leveraging collective expertise. Steve has also effectively facilitated weekly senior leadership reviews of ongoing and proposed projects. His clear communication, strategic insights, and thorough preparation have been vital in aligning our leadership's vision with our project initiatives.

In conclusion, Steve Custer is a highly skilled and innovative Project Manager whose contributions have greatly benefited our organization. His dedication to process improvement, automation, and knowledge management, coupled with his exceptional leadership and collaborative abilities, make him an invaluable asset to any team.

I wholeheartedly recommend Steve for any role that requires his unique blend of project management expertise and process innovation skills

VP of Global Revenue Planning & Operations